Booking Terms

Thank you for choosing to book with Appletrees. We look forward to welcoming you. When you make this booking you are entering an agreement with us. Any special requests after a booking has been made cannot be guaranteed and do not form part of an agreed contract. Please read our terms and conditions of booking below..

Prices

The price includes accommodation plus any board indicated. Unless clearly stated on the booking form all extras such as additional meals, telephone calls, drinks etc are additional. We accept the following forms of payment: cash and major debit/credit cards.

Pets

Pets are not permitted.

Cancellation and Insurance

Once you have booked your stay, our agreement is a legal contract and any deposit you may have paid is non-refundable. If you need to cancel please contact us immediately. For cancellations made up to 2 weeks (4 weeks for Bank Holidays) before your booking you will not be liable for the total balance. For cancellations made after this time, no show bookings or any reduction in the duration of the stay, you will be liable for the total amount, subject (at our discretion) to any subsequent re-letting. Any payment due, owing to cancellation, will be charged to the debit/credit card details given to secure the booking. For this reason you may wish to take out cancellation insurance, which is inexpensive and can be obtained from any good broker.

Non-availability

We would only cancel your booking if your accommodation was unavailable for reasons beyond our control. We would attempt to offer you alternative accommodation, however if this was not possible, or unacceptable to you, then we would refund all monies paid by you. Our liability would not extend beyond this refund.

Arrival

Your accommodation will be available to you from the time agreed when making the booking. Please advise us of any delay and possible late arrival.

Departure

Please be ready to leave your accommodation by 10.00 am on the day of departure, unless otherwise arranged. Your bill for the accommodation and any extras or services taken during your stay is payable on departure.

Damages and Breakages

Please take care with our accommodation. You are responsible and liable for any breakages or damages which you cause to the accommodation or its contents. Please report these as soon as they occur. We do not normally charge for minor breakages, but we may send you an invoice for repair or making good if the damage or breakage is significant, and we may make an additional charge if you did not report this.

Liability

We do not accept any liability for any damage, loss or injury to any member of your party or any vehicles or possessions, unless proven to be caused by a negligent act by ourselves or our employees or contractors whilst acting in the course of employment.

Data

Any data gathered during the course of this booking may be held on computer.

Safety and Security

For the safety and security of our guests and to maintain our quiet and peaceful atmosphere, the front door is locked and bolted at midnight. We reserve the right to amend, curtail or terminate any contract should the conduct of any person who is party to the contract cause any detriment to the well being of other guests or if any person smokes in any room. You will be liable for the balance up to and including the day of departure.

We look forward to welcoming you to the friendly and peaceful atmosphere at Appletrees.